close_btn
조회 수 207701 추천 수 0 댓글 0
?

단축키

Prev이전 문서

Next다음 문서

크게 작게 위로 아래로 댓글로 가기 인쇄
?

단축키

Prev이전 문서

Next다음 문서

크게 작게 위로 아래로 댓글로 가기 인쇄

Telecom will axe its "Big Time" internet plan which lets customers download as much as they are able for $69.95 a month.

Tens of thousands of customers signed up to the plan after it was launched in July, but complaints have grown about poor performance.

Telecom homes services director Ralph Brayham blamed a minority of customers who had their foot to the floor downloading thousands of movies a month, each generating "terabytes" of traffic.

Being the only internet provider offering uncapped internet plans, it had ended up with "all the vampires", he said.

Telecom reserved the right to manage Big Time traffic to de-prioritise the sharing of music and movies through "peer-to-peer" file sharing sites.

That should have ensured there was enough capacity for all Big Time customers to get a good service surfing the web and accessing email. Mr Brayham said that was easy in the beginning, but some customers began using software to stay a step ahead of tools Telecom used to ration file sharing.

"It leads to a poor customer experience if we keep playing chicken and egg with these guys. It has become very difficult for us to manage the traffic in a way that provides the right customer experience as well as being an economically viable product for us."

Telecom will stop signing up Big Time customers today and will contact people who are on the plan over the next two months, to move them on to other plans.

Telecom offers one costing $69.95 a month with a 20 gigabyte traffic cap which Mr Brayham said would suit many Big Time customers.

The other option was its "Pro" plan costing $89.95 a month that has a 40 gigabyte traffic cap.

Charges for extra data on the Pro plan have been cut from $20 to $2 a gigabyte to make it more attractive for heavy users. All the plans cost $10 less if customers have their toll calls with Telecom.

When Telecom launched Big Time it said it had done so to provide certainty to customers such as families and flatters sharing a broadband connection, who could find data caps hard to manage. Mr Brayham said he was disappointed Big Time had not worked out.

Telecommunications Users Association chief executive Ernie Newman said he sympathised with Telecom but was also disappointed.

"If you are the only restaurant in town with an `all you can eat' menu, you are going to attract the big eaters."

Mr Newman said it showed the Government was on the right track with its proposed investment in fibre-optic cable "so we can look forward to a time when bandwidth ceases to be a constraint".

<script language="javascript"> </script>

List of Articles
번호 제목 글쓴이 날짜 조회 수
공지 KOWAI 운영 공지 사항 운영자3 2020.09.29 2490
공지 사고/재난 발생시 연락처, 하단 웹사이트 참고(뉴질랜드 정부 한글 안내판) 운영자 2016.11.14 8135
96 담배 최저가 쇼핑몰 시가스토리 file 씨가스토리 2010.07.28 10491
95 최고의 퀄리티 가장안전한 배송을 보장하는 보노백 7월 이벤트 . 보고가세여 2010.07.21 7005
94 대박의 꿈을 실현하기 위한 창업의 지름길! 우~왓!이런 아이템도 있을줄이얏!!! 야생호랑이 2010.07.15 7301
93 !!! Free ^*~*^ 칼 (?) 갈아드립니다 .., 만복마트 2010.07.10 6902
92 그리운 바다 성산포 - 이생진 시 운영자 2010.06.11 8369
91 거짓말 같지만 진짜인 사실들...한국에서 인사드립니다. 따순물 2010.05.27 7153
» 텔레콤 무제한 플랜 빅타임이 없어집니다. kscshj 2010.05.21 207701
89 업체 등록을 어떻게 하는건가요?? Sun 2010.05.20 6539
88 뉴질랜드입국시 반입가능 식품 운영자 2010.05.20 16868
87 "만복마트 개업 기념품 증정 5월26일!!! *^^* file 만복마트 2010.05.20 6669
86 전세계 어디서나 즐길 수 있는 초고화질 DVD가족영화관 야생호랑이 2010.05.19 7220
85 "만복마트 개업 날짜를 알려드립니다"!! 만복마트 2010.05.14 7038
84 야채코너, 기타 업종 하실 분을 모십니다 만복마트 2010.05.08 6695
83 청소년용 자전거 구합니다. kcko2000 2010.05.05 6675
82 아시아식품점 개점 ASIAN FOOD아시아식품亞洲食品 2010.04.27 6609
81 가정의 달 5월을 맞이하여 고마우신 분들께 감사의 마음을 전하세요 내츄럴헬스 2010.04.27 7082
80 부모님들의 기쁨 “티비조아”가 있습니다 야생호랑이 2010.04.22 7709
79 아시아식품 개점일자 재변경 ASIAN FOOD아시아식품亞洲食品 2010.04.11 6596
78 만복유통 해밀턴 교민 분들께 인사 드립니다 manbok 2010.04.05 8104
77 Sorry Letter Triplejae 2010.04.01 11953
Board Pagination Prev 1 ... 34 35 36 37 38 39 40 41 42 43 Next
/ 43
X